Industry:
EdTech, Conversational AI

Customer:
NDA

Task:
Develop a platform with question-and-answer systems that allows users to interact via both voice and text, providing general information and solving everyday tasks.

  • Team:
    2 engineers specializing in Machine Learning (ML) and Deep Learning (DL)
  • 2 mobile developers (iOS and Android)
  • 1 web developer
  • 1 project manager

Technologies: AI for Natural Language Processing (NLP), Speech Recognition and Synthesis (Speech-to-Text, Text-to-Speech), OpenAI, Machine Translation, Telegram API, JavaScript, Swift, Kotlin.

Timeline:
The project was completed in 6 months, covering planning, technology integration, and user interaction testing across all platforms.

Solution:
We developed voice assistants that allow users to ask questions and receive answers in both text and voice formats. The platform is available as Telegram bots, mobile applications, and a web version. We also introduced a new website design and implemented a message history feature across all platforms.

Benefits:

  • Efficient and Accurate Assistance: Users receive quick, high-quality answers to a wide range of questions through both voice and text, enhancing their ability to access information seamlessly.
  • Personalized and Engaging Experience: With humanized assistant personas and specialized roles like “teacher” or “architect,” users enjoy tailored and interactive conversations that make learning and problem-solving more enjoyable.
  • Multilingual Support and Accessibility: The platform supports multiple languages, including Belarusian and English, allowing users to interact in their preferred language and ensuring broader accessibility.
  • Convenient and Flexible Usage: Available on Telegram, web, and mobile platforms, users can access the assistant anytime and anywhere, fitting effortlessly into their daily routines.
  • Enhanced Community and Collaboration: Features like message history and the “Suggest bot” option encourage user engagement and community-driven expansion of the assistant ecosystem.
  • Sustainable and Scalable Growth: With options for user donations and plans for continuous feature enhancements, the platform is positioned for long-term sustainability and scalability to meet evolving user needs.
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